AS repair guide
· Lamy writing instruments are warranted for 2 years from the date of purchase.
· During the warranty period, you can receive free repair or exchange for products or parts that are found to have manufacturing defects under normal use and management conditions.
※ However, warranty service is not available for cases of lost parts, natural wear and tear, failures and damages caused by the user's negligence, or repairs that occur after the warranty period has expired.
· AS service is only available for products officially distributed domestically through DKSH Korea Co., Ltd.
*Products that are not supplied/distributed domestically through DKSH Korea Co., Ltd. or for which it is impossible to determine whether they are supplied/distributed domestically - parallel imports, overseas direct purchases, duty-free shops, etc. - are excluded from warranty and service.